| No. |
Question |
Proposed Answer |
| 1. |
How does the passport application process work? |
Stage 1 – Submission
The applicant submits the required documents (either in person or by mail) to VFS Global.
Stage 2 – VFS Review
VFS Global reviews the documents. If the application is complete, VFS forwards the file to the Consulate.
Note: If any documents are missing, VFS Global will notify the applicant by email. The applicant must submit the requested documents within 21 business days. Failure to do so will result in rejection of the application.
Stage 3 – Consulate Processing
The Consulate verifies the application, grants approval, prepares the passport, and returns it to VFS Global.
Stage 4 – Closure
VFS Global closes the application and dispatches both the new passport and the old cancelled passport to the applicant.
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| 2. |
If my passport has validity less then 6 months , Can I travel with this passport ?
|
No, for any international travel Passport Must by valid for minimum 6 months.
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| 3. |
How can I Contact or Visit - VFS Global for passport services? |
Contact:
You can contact VFS Global Customer Care at 1-800-320-9625.
Visit in Person:
You can book an appointment and visit the VFS Centre to submit your documents or address any queries.
To book an appointment with VFS (Click Here)
VFS Global - Seattle Center
1015 2nd Ave, Suite 804 Seattle, WA 98104
VFS Global - Bellevue Center
14450 NE 29th Pl, Suite 117 Bellevue, WA 98007 |
| 4. |
I Lost/Damaged my passport, Can I apply under Tatkaal (Expidated Passport Service)?
|
No. Tatkaal (Expedited Passport Service) is not available for lost or damaged passport cases.
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| 5. |
What is the email address to reach out for any other queries related to passport services?
|
passport.seattle@mea.gov.in
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| 6. |
What is the processing time for a passport application?
|
Normal : 3 to 4 weeks (Excluding Shipping time)
Tatkaal : 4 to 5 Days (Excluding Shipping time)
Note: Timelines apply only to complete applications. Missing or incomplete documents may cause delays.
|
| 7. |
How do I track my passport application?
|
You can track your application using the following link:
https://mportal.passportindia.gov.in/mission/TrackApplication
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| 8. |
VFS has rejected my application due to missing documents or incorrect jurisdiction. How can I request a refund?
|
In case of a rejections, the refund will be processed automatically to the original mode of payment.
Refund processing may take 3 to 6 weeks.
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| 9. |
I am in the USA on a visitor visa and have lost my passport. How can I obtain a new passport?
|
1) Immediately Report the passport loss to the local police and obtain a copy of the report.
2) Visit the Consulate - Based on your case, you may be issued a short term validity passport or EC (Emergency Certificate).
For further clarification or assistance, you may write to: passport.seattle@mea.gov.in
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| 10. |
I live in the USA and have lost my passport and must travel to India urgently due to an emergency (such as serious illness or death in the family). What should I do?
|
1) Immediately report the passport loss to the local police and obtain a copy of the report.
2) Visit the Consulate - Based on your case, you may be issued an Emergency Certificate (EC) for travel to India.
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